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SUPPORT SERVICES

Our Mission has two key aspects with Support Services as the integral counterpoint to outstanding LED products.

Mission Statement: INDEPENDENCE LED Lighting is dedicated to leading the Solid State Lighting market by manufacturing the most rigorously engineered and highest quality controlled LED  Linear ‘Tubes’ and Multi-Tube Fixtures. In addition to producing category leading commercial grade LED products, we strive to support our Authorized Reseller Network with the most user-friendly Return on Investment Software, Reporting and Presentation Tools, Financing and Rebate Programs, and overall Training Curriculum.

We understand that in many cases our Authorized Resellers have Property Owners and Facility Mangers have not budgeted for LED lamps and fixtures. To that end, we support our Authorized Resellers with services to help facilitate the sale. We believe that Measurement is the Key to Management, so an effective LED retrofit  often begins with an accurate Lighting Audit, that is followed by Product Matching, a Review of Financing Options, and then Installation coordination if needed.


The DEMO Pathway:
We have found that one of the key steps in a successful retrofit often involves a Luminaire Field Test.  This is typically a set of DEMO Tubes or Tube Fixtures that follow the findings from the Lighting Audit and Product Matching process. A successful field test illustrates the subjective quality of the light as well as the objective foot candle meter readings, typically underneath the LED fixture, between, two and often at the center of four DEMO fixtures.

The Financing & Rebate Pathway:
The INDEPENDENCE LED Finance and Research Teams are pleased to work with our Authorized Resellers to help public and private sector companies and organizations reduce their operating expenses through the installation of high-performance LED lighting. Given the relationships that INDEPENDENCE LED has forged within different funding sources, INDEPENDENCE LED also offers a range of financing options to meet the current and ongoing cash flow needs of end users. INDEPENDENCE LED works to find the right mix within each region and funding sector. The mix may include a combination of different funding sources and incentive or rebate programs.  The funding path options may include:

•PRIVATE SECTOR FUNDING – Equipment Leases and Saving Share Programs
•PUBLIC SECTOR FUNDING – Grants and Loans
•PUBLIC SECTOR TAX INCENTIVES – Energy Policy Act (EPAct) Tax Deductions
•UTILITY COMPANY INCENTIVES – Rebates
•ENERGY REDUCTION GRANTS - Performance Incentives
•SPECIALTY FUNDING – A Range of innovative options
•HYBRID SOLUTIONS – Combinations of any of the above with partial deposits vs 0% financing
 

User-Friendly Return on Investment Software:
We developed the Software through LED Saving Solutions to save time and money for our Authorized Resellers by giving you the ease of estimating where the most likely sales of LEDs will occur. See the Sample ROI Estimator


PLUS, check out the ‘Mobile’ App for Smart Phones.  Now, you can have the payback ROI info right in your hand for onsite Lighting Audits. This is a great way for Authorized Resellers to share the savings info with your clients. Download the FREE LED Quick Save App

Reporting and Presentation Tools
Beyond the LED Quick Save App, we developed comprehensive ROI Software that produces Savings Reports. The Reports not only include the savings on kwh but also break out the factors for Maintenance and Bulb Replacement Savings, Air Conditioning Load Reduction, as well as Financing options, EPAct advantages, Property Value Increase, CO2 Reduction, and the overall monthly cost of waiting to retrofit with LEDs. See Sample Savings Reports


Training Curriculum
The INDEPENDENCE LED ‘Boot Camp’ Trainers provide options for Live Workshop Programs, Webinars, Online Resources, and Shadowing Opportunities for Sales Calls. The Live Workshops are available on site at the INDEPENDENCE LED Corporate Headquarters in Greater Philadelphia or on location at the offices of the Authorized Reseller. For a preview of the LED Boot Camp curriculum, Technology, Videos, and Support Files see: www.IndependenceLED.com/BootCamp

 

For references and feedback from Resellers that have taken the Boot Camp either at HQ or at their locations, please Contact Us



Operating Principles  specifically for Servicing our Authorized Resellers:

1. Workforce Assessment - We provide comprehensive analysis across the Lighting Marketplace to determine the areas of need and intern the opportunity to develop curriculum upgrades and support software for the energy 'consulting' sale.

2. Curriculum R & D  - We author, upgrade and roll-out live and online classes. In many cases the curriculum includes proprietary software and resource 'tools' that enable our trainees to leverage their skills in the marketplace. We also develop key continuing education and certification content and programs to ensure the added value and quality control.
3. Reseller Alignment - We match our resellers needs to the right programs. From Electrical Contractors to Lighting Designers and from Energy Service Company (ESCOs) to Cleantech Renewable Power Companies, we work with a range of viable players in the new Energy Economy.
4. Measurement and Verification - We work diligently to ensure that our Company is well represented, and we pre-qualify Resellers so that our LED Products are sold by quality individuals and companies.
5. Re-Engagement - Upon request, we continue working with members of our Authorized Reseller Network via continuing education to refine and improve their knowledge.

Authorized Resellers - For Specific Support Requests, please email  ResellersSupport@IndependenceLED.com

 

 
 
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